ENVIRONMENTAL, SOCIAL AND GOVERNANCE

SUSTAINABILITY STATEMENT 2023

Holiday Tours’ Sustainability Statement 2023 highlights our commitment to the environment, sustainability and governance (ESG) beginning within our company. We detail our efforts, such as adopting energy-efficient practices, promoting digital solutions, fostering diversity, and implementing a forward-thinking business plan. Beyond our workspace, we aim to offer travel experiences that enrich our clients while respecting the environment and local communities.

Our pledge reflects our belief in preserving the planet and enhancing travel for future generations, emphasizing the crucial role we all play in ensuring a world to explore in the years ahead.

VIEW 2023 STATEMENT

ENVIRONMENTAL

Safeguard and protect the environment by reducing carbon emissions and promoting resource conservation

HTT Raya Sharing is Caring Donation Drive copy

SOCIAL

Create social impact and promote equity and diversity through inclusion and supporting local communities

GOVERNANCE

Making and adhering to ethical practices for decision-making and risk management, transparency and accountability

MATERIALITY – SUSTAINABILITY ASSESSMENT SURVEY

Through this survey, we aim to identify the key sustainability topics that have the most impact on Holiday Tours & Travel. Your input will help us understand which topics are most important, allowing us to effectively address them and enhance our values as a company.
We would greatly appreciate it if you could take a moment to share your insights and support our commitment to a more sustainable future. The higher the score, the more significant and impactful the topic

Thank you for participating.

1. Your relationship with Holiday Tours & Travel *

2. Name of your organization / company *

Do not include personal names or abbreviations unless they are part of the formal company name.

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3. Customer Relationship Management. How important is it for Holiday Tours & Travel to deliver exceptional service, meet customer needs, and uphold ethical and sustainable practices? *

Customer Relationship Management (CRM) focuses on building lasting customer relationships by understanding their needs and providing personalised, high-quality service.

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4. Data Privacy & Cybersecurity. How important is it for Holiday Tours & Travel to protect customer data from security breaches and handle it responsibly to safeguard privacy? *

Data privacy and cybersecurity protect customers' personal information, ensuring it is not misused or compromised. This involves safeguarding data while following ethical practices and being transparent about how data is collected, stored, and used.

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5. Transparency and Communication. How important is it for Holiday Tours & Travel to transparently communicate its business practices, including the management of environmental, social, and operational impacts? *

Transparency means being open with customers, employees, and stakeholders about business practices. It builds trust, strengthens relationships, improves reputation, reduces risks, and supports better decision-making, including sharing sustainability goals and outcomes.

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6. Management Independence. How important is it for Holiday Tours & Travel to have an independent management team that can make decisions based on the company’s core values and long-term goals, without undue influence from external pressures or stakeholders? *

Management independence ensures decision-making is free from outside influence, allowing the company to make long-term, sustainable choices that prioritise its values and stakeholders, including customers and the environment.

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7. Code of Conduct and Compliance. How important is it for Holiday Tours & Travel to maintain high ethical standards, such as anti-corruption measures, fair labour practices, and anti-fraud policies? *

A code of conduct outlines the ethical standards employees, and the company must follow. Compliance involves adhering to laws, regulations, and ethical guidelines to prevent issues like fraud, corruption, and human rights violations. A strong code of conduct supports sustainable business practices.

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8. Resource Management. How important is it for Holiday Tours & Travel to efficiently manage resources like energy, water, and materials, and reduce waste to minimise its environmental footprint? *

Resource management involves efficiently using resources like water, energy, and materials to reduce waste and environmental impact, while promoting sustainability, cutting costs, and improving efficiency.

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9. Climate Change Adaptation. How important is it for Holiday Tours & Travel to implement strategies that enable the company to adapt to climate change, including managing operational impacts, weather-related travel disruptions, and shifts in tourism patterns? *

Climate change adaptation involves adjusting business operations to manage the impacts of climate change, such as extreme weather, rising sea levels, and shifting environmental conditions. Sustainable businesses take proactive steps to reduce their vulnerability to these changes.

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10. Emission Management. How important is it for Holiday Tours & Travel to reduce or offset emissions from its travel operations, including customer transportation and other indirect business activities? *

Emission management involves reducing or offsetting the greenhouse gas emissions produced by a company’s activities. For travel businesses, this includes managing emissions from travel transportation and other operations to lower the company’s overall carbon footprint.

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11. Responsible Sourcing of Services & Products. How important is it for Holiday Tours & Travel to source services and products from local suppliers committed to ethical and environmentally responsible practices? *

Responsible sourcing involves selecting suppliers and products based on ethical, social, and environmental standards. This includes partnering with local and sustainable suppliers who adhere to ethical practices in production and service delivery.

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12. Digitalisation & Innovation Practices. How important is it for Holiday Tours & Travel to embrace new technologies and innovative practices that boost efficiency, reduce waste, and enhance the customer experience? *

Digitalisation and innovation involve adopting new technologies and practices to improve efficiency, reduce waste, and enhance services. This includes using digital tools to optimise resource use, streamline operations, and improve customer experiences with minimal environmental impact.

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13. Employee Welfare. How important is it for Holiday Tours & Travel to maintain a positive work environment by ensuring fair treatment, offering opportunities for growth, and addressing employees' welfare and satisfaction? *

Employee welfare focuses on employees' health, safety, and satisfaction. A sustainable company ensures fair treatment, good working conditions, and opportunities for growth, including fair wages and support for physical and mental well-being.

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14. Diversity & Inclusion. How important is it for Holiday Tours & Travel to promote diversity and inclusion within the company, ensuring all employees feel welcomed and have equal opportunities regardless of their background? *

Diversity and inclusion ensure all individuals are treated fairly and have equal opportunities, regardless of background. A diverse company is better equipped to tackle sustainability challenges with varied perspectives.

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15. Talent Development. How important is it for Holiday Tours & Travel to attract and retain skilled employees, while offering training and development opportunities to ensure long-term success and sustainability? *

Talent development focuses on attracting, retaining, and nurturing employees through training and leadership opportunities to support company growth and long-term goals.

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16. Community Engagement. How important is it for Holiday Tours & Travel to engage with local communities, by supporting social development, local businesses, and initiatives like education, healthcare, and environmental conservation? *

Community engagement involves the company’s participation in local social initiatives, charity work, and sustainable development. This includes supporting education, healthcare, and environmental causes in the areas where it operates.

17. What specific initiatives do you believe our organization should prioritize to enhance our sustainability performance across environmental, social, and governance aspects?

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