Senior Executive – Client Acquisition

 

Senior Executive – Client Acquisition

Job Role & Purpose
  • The Senior Executive – Client Acquisition involves in developing strategies to attract and secure new clients. The individual will be responsible to identifying target markets and build relationships with HTT clients. This role will report to Senior Manager, Corporate Travel – Client Acquisition.
Job Responsibilities
  • Develop and implement client acquisition plans to achieve business goals.
  • Conduct in-depth market research to identify new company prospects, emerging trends, and potential clients through proactive outreach efforts (hunting).
  • Establish and maintain strong relationships with key decision-makers and influencers in market.
  • Manage the end-to-end sales process, from initial contact to closing, to ensure a seamless and
    effective client onboarding experience.
  • Manage all client-related documentation, including contracts, agreements, and onboarding forms,
    ensuring all paperwork accuracy and timely processing.
  • Scheduling meetings, coordinating communications, and managing documentation workflows.
  • Work closely with the sales team to align on objectives and strategies.
  • Implement strategies to ensure a high level of client satisfaction and retention.
  • Analyze market trends, customer needs, and competitor activities, offering feedback and
    recommendations to senior management.
  • Safeguard and maintain confidentiality of customer and company information.
  • Assist in trade shows and customer events (e.g., MAS Travel Fair, MATTA Fair, etc.).
  • Collaborates cross functionally on projects when required.
Job Requirements
  • Bachelor’s degree in business, marketing, or related field.
  • A minimum of 3 to 5 years of sales experience, preferably in the corporate travel industry.
  • Proven track record of building and growing a sales pipeline.
  • Excellent communication, presentation, negotiation, and interpersonal skills.
  • Ability to work under pressure and handle multiple tasks and projects.
  • Proficient in CRM software and MS Office applications.
Job Competencies
(Knowledge, Skills & Abilities)
  •  Solid understanding and knowledge of customer for travel, airlines, and company product.
  • Growth mindset – positive, proactive, creative solutions and make continuous improvement.
  • Good interpersonal, communication and presentation skills.
  • High level of stress tolerance and operational crisis management.
  • Passionate for travel and willing to travel
Benefits
  • High reputable travel agency
  • Flexi staff benefits
  • Cross functional & high growth culture

 

About Us

With an illustrious 49-year legacy of catering to the diverse needs of both business and leisure travellers, Holiday Tours has established itself as a leader in the travel industry. We specialise in delivering tailored travel solutions across various segments through our key business units, including corporate travel, luxury and bespoke travel experiences, and MICE (Meetings, Incentives, Conferences, and Exhibitions) trips.

Today, Holiday Tours efficiently serves the travel needs of both local and global multinational companies, solidifying our position as a major corporate travel service provider. Our excellence is reflected in our extensive portfolio, featuring partnerships with over 500 corporate clients. Further underscoring our global standing is our affiliation with CWT, the world leader in business travel management. Operating independently under Holiday Tours, CWT Malaysia has been an integral part of the CWT Global Partners Network.

Driven by our vision to become the premier experiential travel brand in Southeast Asia, we proudly introduced T’ROKA by Holiday Tours—our luxury travel brand. T’ROKA distinguishes itself as a hotel-first luxury travel brand, capturing the essence of destinations through extraordinary experiences that harmonise sights, sounds, and flavours.

Holiday Tours has garnered recognition from esteemed partners in the travel industry. Our airline collaborations include leading names such as Malaysia Airlines, Singapore Airlines, Etihad Airways, Emirates, Qatar Airways, Turkish Airlines, and All Nippon Airways. We also partner with renowned hotel groups like Virtuoso, Hilton Worldwide, Marriott International, and Accor Hotels, among others.

We are seeking talented individuals who embody a growth mindset, a passion for adding value to others, and the drive to build a high-performance, leadership-oriented culture. If you resonate with our core values, we’d love to hear from you:

WOW – We deliver WOW in all we do.
CHANGE – We embrace CHANGE enthusiastically.
RELIABLE – We are RELIABLE and trustworthy.
GROW – We pursue GROWTH and learning.

If this opportunity excites you and you would like to discover more, we would love to meet with you.

At Holiday Tours & Travel, we are dedicated to creating meaningful and memorable experiences for both our clients and our employees. Our dynamic work environment fosters innovation, creativity, and collaboration, ensuring every team member thrives. As an equal opportunity employer, we celebrate diversity and are committed to building an inclusive, supportive workplace where everyone feels valued and empowered to succeed.

Number of Job Openings: 1 Person
Job Type: Full Time
Job Location: Kuala Lumpur

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